Holiday travel is always a crazy time to be in any airport large or small. One important thing to remember is to follow the rules! Yesterday, while sitting in the Atlanta airport waiting for my connecting flight…Across from my gate, I saw a woman running toward a closed boarding door leading to the airplane …You know that door with the large red sign that says EMERGENCY EXIT….DO NOT ENTER….Yep, that’s the door….she pushed it right open….alarms went off…lights swirled around a

Frustrated and disappointed at the possibility of not getting home, I called Delta for an alternate game plan….we made a backup reservation that would get me home around 11:30 and I resigned myself to a long night sitting in Columbia, SC airport. I arrive at the airport and checked the status of my flight. Amazingly, I was able to be put on another flight that might allow me to make my connecting flight…I am learning that being kind and patience with the gate representative i

Mobile devices provide availability and connectivity anytime…anyplace…anywhere…and I believe we are becoming numb and often complacent, not to mention sometimes rude as we allow our conversations to be heard by one and all. The power of the words; the tone of a voice can send a deafening message about who we are. What is the motivation behind talking so anyone can hear? Consider conversations you have heard…trash talk, abusive talk, bragadocious talk… all create an impression

I have been working in Philadelphia for the last two days staying at the Airport Marriott. I parked my Yesterday as I gathered my belongings to go to work I began to look for that small card…I figured that I must have left it in the car as that is what I usually do…no big deal…it shouldn’t be a problem. I  got into my car and wound down the spiral exit to get out of the garage….as I approach a booth…I didn’t see anyone in it…so I assumed the bar would automatically go up…no s

“What airport?”he asked…”Midway”…hummm an English speaking American driving this cab…very unusual for my Chicago trips…small talk began as I sipped my hot coffee…always checking to be sure I knew the route we were taking to the airport…I asked him how long he had lived in Chicago….”All my life… not far from the hotel”…I’m thinking…that’s interesting as I am staying in a very nice suburb of Chicago…a discussion ensues about how few English speaking Americans drive cabs….”What

Some airport concourses manage people walking or running to their connections better than others. The Detroit airport has very wide concourses with rolling escalators to help moving people quickly and easily through the airport. Older airports don’t have the amenities that newer airports requiring me to be on my toes and aware of my surroundings. Concourse Calamities… This week a man texting almost knocked me over…he never looked up to see someone was in front of him while wa